PAYMENT & SHIPPING
All pre-orders will be paid for now, and shipped on the date given in the description. Any duties and taxes will need to be covered by the customer.
We accept payment with Visa, Mastercard and American Express. All transactions are secure and encrypted, and we never store your credit card information.
We use Royal Mail's Royal Mail Signed For™ 1st Class for all UK deliveries.
UK shipping costs £8 for all orders.
Deliveries take place between 8am and 6pm, from Monday to Friday. Standard delivery can take up to 3 working days.
We use Royal Mail for all Europe deliveries, for a standard rate of £20.
Deliveries take place between 8am and 6pm (local time), from Monday to Friday.
Shipping in Europe usually takes between 3 to 5 working days.
REST OF THE WORLD
We use Royal Mail for all International deliveries, for a standard rate of £30.
Shipping can take up to 10 days .
Please visit Royal Mail's website and use your tracking number to get more information regarding the status of your order.
If you are not satisfied with the pair you have ordered, we are happy to offer you an exchange or return free of charge. You have 7 days to return a purchase, from the day of receipt.
Please note that we can only accept all returns in the product's original condition. Please ensure all footwear is returned with the shoebox.
Please contact our Customer Service at email@example.com and we'll get in touch with the instructions.
You can exchange any item for a different size free of charge, based on stock availability. Shipping is free for replacement items; this excludes custom charges that might be incurred in your country. In cases of no stock, you will be fully refunded (excluding shipping fees).
If you wish to return the item we will offer a full refund once we have received the purchase back in original condition.
Please note that shipping costs will not be refunded.
For all payment and shipping enquires please contact firstname.lastname@example.org